Service & Maintenance

Maintenance

We offer every customer the opportunity to help with the commissioning of the HEIDEBRENNER device, to train employees on site or to maintain the device on a regular basis. For more information, please contact vertrieb@heidebrenner.de directly.

In the future, we will regularly publish useful information and instructions on our website for the maintenance of our equipment. Subscribe to our newsletter to be informed about new releases like this.

Technical advice and service

If you have any problems with a HEIDEBRENNER device, we will work with you in any case to find a quick solution together with you; we have a large network of service and trading partners in Germany and Europe, so we can help you at any location, if necessary also via remote service.

In case of technical problems with a HEIDEBRENNER DEVICE, please first contact the company / partner who sold you the device. If the company / partner cannot solve the problem immediately, he will contact us directly; we then work out a solution with him. You don't have to do anything else.

If you have purchased the device from us, please contact Ersatzteile@Heidebrenner.de directly  or call us at: +49 (0) 4321 783 74 - 0. Our technical staff will then help you immediately.

For the conversion of natural gas L -> natural gas H read our information sheet: Link to the information sheet