Frequently Asked Questions

We have a showroom for our customers in Neumünster.

To view and test the devices on-site, please make an appointment by e-mail to vertrieb@heidebrenner.de

The test grilling / test cooking incl. consultation is free of charge.

Of course, we offer our sales partners discounts. To get more information, please contact vertrieb@heidebrenner.de.

Depending on size, weight and delivery address. You will find out about these directly when you place your order in the shop or from our consultant.

In our shop, we have ensured that you can conveniently pay for your purchased goods with credit cards or instant transfers. In addition, you have the option of paying by PayPal or leasing your goods conveniently (via online form). Leasing applications are usually processed and released within 10-15 minutes if you have provided us with all the necessary information.

You can either order the spare parts online in our shop, or send us an e-mail to ersatzteile@heidebrenner.de, we will be happy to help you.

Depending on the way of working and needs. For this, please let our specialist technicians advise you.

The Heidebrenner stool cookers are ideally suited for bakeries and pastry shops, popular are the stool cookers for candy production or for caramelizing.