Reference customer Soki Garden: Kitchen block

Tell us something about your restaurant, please. What specialties do you offer?
We at Soki Garden in Karlsruhe are a Vietnamese restaurant. We offer a variety of sushi and seafood dishes. In general, our customers can find fresh specialties such as prawns, tuna, unagi and also many vegetarian dishes; you can say that at Soki Garden you will find the best that Japan and Vietnam have to offer in culinary terms.

How did you get the information that you can buy a catering appliance from Heidebrenner? How did you come to Heidebrenner (internet?, recommendation?, industry directory?)
Already 10 years ago I bought a China-Wok-stove from the company Heidebrenner and was extremely satisfied with the quality. So I wanted my new, precisely manufactured kitchenblock for my kitchen from Heidebrenner too.

When did you buy which Heidebrenner device? Can you describe the purchasing process?
I bought a kitcheblock for my restaurant at Heidebrenner. I had clear idea of what I wanted and how its should be made. I informed Heidebrenner of this and ended up buying a custum-made kitchen block. When I made my purchase, I received extensive davice from competent staff to ensure that the kitchen unit was perfectly tailored to my needs.

What did you particularly notice during the consultation? Did you feel well advised by Heidebrenner?

As I said, I felt very well advised. I am very satisfied. The staff are very friendly and gave me the best possible support with the planning. I particularly noticed the good advice and the enormous expertise of the staff, who had a quick answer to every question I had.

How do you use the device in day-to-day business?

In our daily business, we use the pasta cooker very often at the kitchen block. We also fry a lot, e. g. meat.

What advantages does the Heideburner machine offer you in your day-to-day business in terms of power, speed, quantity of food that can be prepared at the same time
Thanks to the good performance of the device, we can prepare the many dishes much faster. During the week we manage around 400 meals a day and at the weekends around 600 meals a day.

Can you describe an example from practice (preparing food e. g. in the context of a celebration / large event) where you have benefited from the advantages of the device?
The Heidebrenner devices make our day-to-day work much easier. Especially due to the uncomplicated and quick cleaning. As well as the enormous power that the devices bring with them. Added to this is the good quality of the appliances, which ensures the excellent quality of our food.

What feedback do you get from your employees and customers regarding the work result they achieve with the device? Are employees and customers satisfied with the food prepared on the Heidebrenner appliance?
Customers are very satisfied with the food we produce on our Heidebrenner kitchen block. But the employees are also extremely satisfied with the device. You benefit from the stable and large work surface, as well as the good quality of the Heidebrenner kitchen block.

Have you ever had problems with your device? What can you say about the processing, cleaning and maintenance of the device? Is cleaning and maintenance straightforward? What impression do you have of the workmanship of the device?
No, so far we haven't had any problems with our heather burner. Everything's going fine.

Why should you choose a Heideburner device and not a device from another manufacturer?
It is much easier to work with a heather burner. The operation is very easy and at my kitchen block I have all the appliances I need right next to each other, which makes cooking much easier for me and my staff. The reliability, robustness and performance also indicate that one should opt for a Heideburner device.

Would you decide to buy from Heidebrenner again? And can you briefly summarize why you would buy from Heidebrenner again?
Yes, I would optfor a Heidebrenner device again in the future. The performance, the good quality and the friendly staff convinced me, so I would like to buy a Heidebrenner again.

Herr Le / Soki Garden

Waldstraße 24-28, 76133 Karlsruhe